Effective Date: May 10, 2026
These Terms of Use ("Terms") govern your access to and use of the CreativesCompany platform and services (the "Platform"). By using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
CreativesCompany is a SaaS platform that provides enterprise clients with:
Account Ownership: The TikTok accounts created and managed through our Platform are owned by you, the client. You will be provided with login credentials.
No Direct Posting by Client: Due to IP and location restrictions, you agree not to log in, post content, or interact directly with the TikTok accounts managed through our services. All posting and interaction will be performed exclusively by our human managers to maintain account integrity and algorithmic performance.
Credential Security: You are responsible for maintaining the confidentiality of your CreativesCompany login credentials. You are responsible for all activities under your account.
The personal identifying information, identities, locations, and contact details of our human managers are strictly confidential and will not be disclosed to clients. Clients agree not to attempt to uncover, solicit, or otherwise obtain the personal information of our human managers.
Credits System: Services are purchased through a credit-based system. Each video posting, content creation request, or other service consumes a specified number of credits based on the scope of work.
Pricing: Credit prices are as published on our Platform and may be updated from time to time with notice.
Payment Terms: Payments are due upfront before services are rendered. All payments are non-refundable, as we commit human resources and manager network capacity upon engagement.
All sales are final. Because our services involve manual human work, content creation, and allocation of our manager network, we do not offer refunds or credits for partially used subscription periods or unused credits, except as expressly determined by us in our sole discretion. We are committed to delivering the promised services, and any concerns regarding service delivery will be addressed through service correction rather than refunds.
Your Content: You retain all rights to the content and assets you provide to us. By submitting content, you grant us a non-exclusive, worldwide license to use, modify, and publish it for the purpose of providing our services.
Created Content: Content created by our partners (human UGC creators or AI tools) is licensed to you for use on your TikTok accounts managed through our Platform.
Representations: You represent and warrant that your content does not infringe on any third-party rights, including copyright, trademark, or privacy rights.
You agree not to:
We strive to deliver content creation and posting services in a timely manner. However, we do not guarantee specific results, including but not limited to: viral performance, follower growth, view counts, or engagement metrics. TikTok's algorithms and platform policies are beyond our control.
The Platform is provided "as is" without warranties of any kind, either express or implied.
To the maximum extent permitted by law, CreativesCompany shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform. Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
Either party may terminate this agreement with 30 days' written notice. We may immediately terminate or suspend your access if you breach these Terms. Upon termination, you must cease using the Platform, and any unused credits are forfeited.
These Terms shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Platform. Continued use after changes constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at:
Email: [email protected]