Privacy Policy

Effective Date: May 10, 2026

CreativesCompany ("we," "us," or "our") operates the CreativesCompany platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Platform and services.

1. Information We Collect

Account Information: When you register as an enterprise client, we collect your company name, username, email address, billing information, and login credentials.

Content You Provide: We collect videos, images, captions, and other creative assets you upload for content creation and posting.

Usage Data: We collect information about your interaction with the Platform, including dashboard access, metrics viewed, and service usage patterns.

Communication Data: Information you provide when contacting us for support or inquiries.

2. How We Use Your Information

• To provide, maintain, and improve our content creation and posting services.
• To process transactions and manage your account and credit balance.
• To display video performance metrics and analytics in your dashboard.
• To communicate with you about your account, services, and platform updates.
• To detect, prevent, and address technical issues or misuse of the Platform.

3. Information We Do NOT Collect

We do not collect or store personal identifying information about our human managers. The identities, addresses, and personal details of our network of human managers remain confidential and are never disclosed to clients or third parties.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Partners: With our content creators and human managers solely to the extent necessary to provide services (e.g., providing your content brief for UGC creation). These parties are bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your account information and content for the duration of your active subscription plus 90 days thereafter. You may request deletion of your data by contacting us, subject to legal obligations.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also request a copy of your data. To exercise these rights, contact us at [email protected].

8. Third-Party Services

Our Platform may integrate with third-party services (e.g., TikTok, Google Drive). Your use of those services is subject to their respective privacy policies. We are not responsible for their practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or through the Platform. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about this Privacy Policy, contact us at:
Email: [email protected]